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  1. #21
    MJM
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    Ocreditor exactly what I was saying, they don't even apply the same "penalties" to affiliates, as sounds like we are exact same situation - send consistent monthly players that are of good value and truly organic (not bonus code or review related - exactly the type of traffic a program should want).

    In your case you go to 5%, now 15%, me 10% - it's like they make it up as they go.

    And like I said I just talked to them in LAC as they were paying on time, seemed a good option for players, and we were going to increase their positions this upcoming week! So shortsighted. Glad I'm getting away from them now before upping our volume which was imminent.

    Oh, and it wasn't lost on me that the email subject was "change in rewards" which I might have skimmed past thinking it was in relation to player loyalty program. Crooks.
    Last edited by MJM; 1 March 2017 at 10:53 am.

  2. #22
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    And this is public company we're talking about here right !
    that is the problem (big part)
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

  3. #23
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    “At any time where 3 calendar months have passed without the Affiliate directing at least four Customers to the Operator’s Sites, the default Revenue Reward set out in the table above and any other Revenue Reward agreed by the parties in writing at any time shall no longer apply and instead shall be set at 5% of all Online Gaming Products and Sportsbook.?
    As your account has now passed this period, your revenue share is consequently being reduced to this amount. Should you have any questions, please contact your affiliate manager.

    So today I am on 5%! woo yes
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  5. #24
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    They are absolute knobs!!!

    AFC just went through on your gambling news link and the page had lots of errors, not sure if you were aware of this
    BettingOffers.bet - Latest offers and bonuses from reputable UK bookmakers. A New project underway but a long way to go Bookie Rewards

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  7. #25
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    Quote Originally Posted by universal4 View Post
    The biggest screwing comes when you have a huge negative at 36% or whatever the percentage you might be at....and then they lower the percentage after that and expect you to pay it back at 5%.

    Rick
    Universal4
    This is exactly what happened to me, I'm hundreds in the negative with them after a big win on 30% a long time ago but still have some active players. These players spend decent money but I don't see any of it because I've been downgraded to 5% so their earnings just don't make a dent on the negative.

    I've tried informing them that there's no incentive for me to send traffic to them in this situation. All my account manager did was tell me to start a new account.

    If I didn't rank for a couple of their branded keywords I wouldn't promote them at all. Completely untrustworthy.

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  9. #26
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    5% is a bad joke, so unfair T&C even as a "punishment" for not sending the amount of traffic they want you to send...

    You know what's the worst part, that if you'll ask why 5% and not 10%, the answer you'll get is "you should say thanks for not getting 0%"

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  11. #27
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    Quote Originally Posted by allfreechips View Post
    “At any time where 3 calendar months have passed without the Affiliate directing at least four Customers to the Operator’s Sites, the default Revenue Reward set out in the table above and any other Revenue Reward agreed by the parties in writing at any time shall no longer apply and instead shall be set at 5% of all Online Gaming Products and Sportsbook.”
    As your account has now passed this period, your revenue share is consequently being reduced to this amount. Should you have any questions, please contact your affiliate manager.

    So today I am on 5%! woo yes
    We got an email the same this morning.
    Wasn't pushing them at all (so hence why this happened)..but now they've gone totally from all sites...
    I don't understand their thinking with this term. Haven't heard from any account manager for well over a year either...

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  13. #28
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    Quote Originally Posted by agsgroup View Post
    I don't understand their thinking with this term.
    They do it, cause they can, cause affiliates allow them to get away with it. Slap a class action law suit on their ass, would solve this issue. I doubt it would even see a court room, because WH knows what they are doing isn't legal by any term. Repeating, they treat their affiliates like crap because affiliates allow them to treat them like crap. No point bitching about it here, nothing changes. The only way to regain your rights is to take legal action.
    Last edited by Former Member 14; 7 May 2017 at 9:02 am. Reason: spelling

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  15. #29
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    If i make william hill casino has been riping people off . com , and simple listed all the complaints how many would link to it!
    Allfreechips online casino guide offers online casino reviews from our members. Also our exclusive No Deposit casino bonuses are always up to date. See the latest slot machine reviews at Hotslot and exclusive no deposit casino bonuses as well with a good dose of daily online gambling news to learn about pokies

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  17. #30
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    Quote Originally Posted by happyfeet View Post
    They do it, cause they can, cause affiliates allow them to get away with it. Slap a class action law suit on their ass, would solve this issue. I doubt it would even see a court room, because WH knows what they are doing isn't legal by any term. Repeating, they treat their affiliates like crap because affiliates allow them to treat them like crap. No point bitching about it here, nothing changes. The only way to regain your rights is to take legal action.
    Most affiliates dont have budgets for legal processes like this one for example with a huge company with huge money flow, they treat affiliates like cockroachs whom they can kill and move forward

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  19. #31
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    Quote Originally Posted by ocreditor View Post
    Most affiliates dont have budgets for legal processes like this one for example with a huge company with huge money flow, they treat affiliates like cockroachs whom they can kill and move forward
    If at least 70% of affiliates put them in a roguehouse with a mega-spot on homepage... treat "me" as a cockroach, then.
    But as happened with some "gamefakers" still on prominent places on most affiliate sites... then, we are all cockroachs...

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  21. #32
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    WH and Winner did the exact same to us. Sent players for years and then just cut us to 5% on all earnings. Removed them from absolutely everywhere and will never promote either company or their sister companies again. There is a good case for not promoting any of the Israeli Playtech brands as they all inadvertently end up screwing you in some way.

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  23. #33
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    got this email today.. includes this part

    As a William Hill affiliate, you cannot promote or be engagedin, directly or indirectly, any act or traffic that involves fraud (includingby assisting or allowing others to engage in fraudulent activity). We want youto be as committed to our users and to their safety and satisfaction as we are– and as we are to you – and hope this email has helped you better understandyour obligations.

    So I responded that affiliates are not allowed to promote WH if they have WH on their sites as your one of the biggest frauds out threre?

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  25. #34
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    WillHill are screwing even players. I do not know what is their business model. I am testing my books now and WH is far the worst.
    I made and account with them. Sent them docs upfront. Asked if everything is ok. They said: yes, go on and play.

    I deposited 25EUR with intention to play and withdraw.
    My casino was immediately blocked. They said I did not pass age verification. I said I sent them docs. They said: wait. After a while they said everything is ok.

    I tried to login: access denied contact CS.

    I contacted CS, they said they want picture of:
    me holding a acct number
    me holding the ID on file
    me holding the paper of confirmation of address

    I have sent them those things.

    They said we want Skrill screenshot.
    I have sent it.

    They said: the documents are blurred. (they were but clearly readable).

    I made new docs, that were readable. Sent them over again.

    They said: not accepted.

    Good day.
    We thank you for sending us the requested documents rest assured that it has been saved on our secured file. Sadly, we're sorry to inform you we have been unable to verify the authenticity of the recent documentation which you have provided us with. At this time, we still require you to send us the same documents.

    We will need you to provide the below documents for security reasons:
    (all images need to be photo holding, showing all edges with you holding each documents in question with clear details and readable)

    - A valid photo ID, such as a driver's license, national ID or passport
    - A proof of address issued within the past six months (e.g. a utility bill or bank statement)
    This is the worst. But I am getting the same treatment everywhere. This is future of our industry.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

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  27. #35
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    After being off for a while, I am starting to understand what is going on.
    The stupid overregulation is now being used as excuse to not pay players.
    In the beginning you were either verified or not verified.
    Now the casinos tell you that everything is fine (but they might need something in future). And they need the something by the time of payout. Then they just keep refusing you.

    It is not that 1xbet is exceptional anymore.
    If you are interested which only 2 casinos were ok, it was Casumo and Royal Panda (I did not know them, I tried them only because some people on GPWA were talking about them). I think there is a higher probability they will be ok with affiliates (not granted ofc). I gave up even on Bet365.

    Anyone who things that regulation helped in this industry at least the player is just plain retarded.
    Last edited by Sherlock; 12 October 2018 at 1:57 pm.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

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  29. #36
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    No to pay commission as well... Some "clever" casinos say you are not compliant because of your website name, eg. freespins.com, since you cannot promote casinos with "free spins" but "bonus spins" LOL. Soon, you will have to provide them with a number of your shoes, blood and urine test, to prove that you are the right person hahaha

  30. #37
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    Medical exam was already demanded by 1xbet. The funny thing is that the more and more absurd demands are being fulfilled (if someone told me few years ago that I will be sending selfies over internet even to affiliate programs, where I have no idea who I am speaking with... I would tell him he is crazy). So because their intention is to NOT pay, they will be more than willing to agree and demand more regulations, because they can use it as excuse for not paying.

    Like wtf is to tell me that I can not hold the ID card by corner? Or that the bank account statement delivered to certain address must be from the same country and bs like this?

    And this is happening right in the year of GDPR. Fuk me, really. And prepare for bitcoins everywhere.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

  31. #38
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    Quote Originally Posted by Sherlock View Post
    After being off for a while, I am starting to understand what is going on.
    The stupid overregulation is now being used as excuse to not pay players.
    In the beginning you were either verified or not verified.
    Now the casinos tell you that everything is fine (but they might need something in future). And they need the something by the time of payout. Then they just keep refusing you.

    It is not that 1xbet is exceptional anymore.
    If you are interested which only 2 casinos were ok, it was Casumo and Royal Panda (I did not know them, I tried them only because some people on GPWA were talking about them). I think there is a higher probability they will be ok with affiliates (not granted ofc). I gave up even on Bet365.

    Anyone who things that regulation helped in this industry at least the player is just plain retarded.
    This. I got already casinos asking for utility bills, reference letters of my bank and things stamped by a notary. It's getting more insane every week. I think it's just a way to get smaller affiliates out of the business. No way that somebody running on his own a website can fulfill all this corporate ****.

  32. #39
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    Got such stupid stuff... despite the fact I have been fully verified earlier.

    Affiliate Due Diligence Procedure
    In line with our legal obligations to prevent and mitigate the risk of Money Laundering and Counter-Terrorist Financing, we have in place an internal due diligence procedure.
    This means that we ask you to fill one of the following forms and provide the required information and documentation in order to verify your identity. We will also use external public data and sources.

    For the avoidance of doubt, you agree that we may use any personal information provided by you for the purposes of verifying your identity.
    We will review all the information and supporting documents you provide and where required, we reserve the right to request further information.
    Supporting documents may include any or all of the following.
    For individuals:
    - A copy of a valid passport;
    - Copy of a valid driving licence;
    - Copy of a utility bill;
    - Letter of reference from the individual¤s bank;
    - Copy of a bank statement.
    - For a company, supporting documentation may include:
    - A copy of the company's certificate of incorporation;
    - Articles of association (or equivalent document);
    - Duly approved corporate resolution;
    - Certificate of good standing;
    - Power of attorney;
    - And information regarding the identity of the beneficial owners and directors of the company.

    We endeavour to make this a smooth, effective process and kindly request your co-operation to ensure that your affiliate account becomes "verified" and remains active.
    Failure to provide us with this information within 14 days from the date this e-mail was sent will lead to your account being "unverified" and closed. You will not be able to receive future commission payments and you will need to remove all marketing assets for XXXX casinos from your site(s).
    However, should you wish to reactivate your account, please get in touch with the supporting documentation.

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  34. #40
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    I have sent them 3rd selfie with documents. High res, made on sunlight.
    Their reply:
    I hope this email finds you well.

    I'm contact you in regards with the update from the documents you've sent yesterday.

    Unfortunately, our Security team can't verify the account due to details are not clearly visible.

    We understand how inconvenient this for you, but we need you to re-send the photo-holding of documents and make sure that your face and all the details of documents are clearly visible or readable.

    Until such time as we have received valid documentation which satisfies our requirements, I'm afraid the account will remain suspended.

    If there's anything else we can help with, please let us know.
    William Hill is absolute shitbook now.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

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