VA will you please handle this? - HANDLED

**Amateur** · 21 December 2010, 5:15 pm

Here's the deal:

On March 25, 2010 Vegas Affiliates sent me a wire transfer to my bank according to the details in my account - which were correct.

However, unbeknownst to me, my bank was sold and the name changed before the transfer was made.

The wire transfer was rejected and returned to VA.

Now, VA, I've been told that I must provide proof from my bank that they rejected this transfer and returned it to your payment processor.

The problem here is that the only way to get this proof is through filing paperwork through the Comptroller of the Currency!!

I am absolutely positive that your accounts must be reconciled monthly, and that you know these funds were returned over an above the balance that should be in your account.

My question is:

Why is VA refusing to make this payment to me when you already know that the funds were returned to you? I have the docs related to the transfer, so I'm sure you do also, and can verify these funds were returned.

Any payments made through other means that have been returned to you, have been arranged to be paid otherwise. Why not do this in my case?

Thanks

**vegasaffiliates** · 22 December 2010, 2:59 am

Hi,

We sent you a PM about this. This is not our usual procedure when handling returned wire transfers. Kindly contact us back so we can give you the correct information.

BR
Vegas Affiliates

**Amateur** · 12 January 2011, 1:51 am

Hi Daniela,

Still waiting for an update on this.

Elizabeth

**vegasaffiliates** · 12 January 2011, 8:05 am

Hi Elizabeth,

We confirmed that the wire was returned. Kindly get in touch with me on [email protected].

BR
Daniela

**Amateur** · 13 January 2011, 7:12 am

Daniela,

I responded to your email, and never received an update from the PM I recvd. from you.

My contact information is up to date, so what else is needed to expedite this payment.

Elizabeth

**vegasaffiliates** · 13 January 2011, 7:54 am

Hi,

I sent your new details the the Payment's Department. Payment was processed today. If there is anything else you need, please let me know.

BR
Daniela

**Amateur** · 19 January 2011, 6:04 pm

Hi Daniela,

Wire arrived today. Thanks for handling this!

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