Results 1 to 3 of 3
  1. 18 September 2017, 7:38 pm #1
    bookmakers2u's Avatar
    bookmakers2u is offline Public Member
    Join Date
    June 2010
    Posts
    129
    Thanks
    88
    Thanked 34 Times in 31 Posts

    Default Received e-mail from ActiveWins about closure

    Received this email from ActiveWins

    Hi Affiliate xxxxxxxxx,

    Due to increased measures being taken in our compliance procedures, we are currently going through individual accounts to ensure all live exposure is at the standard the Gambling Commission and the ASA expect. While completing our investigation we found that your account with Username xxxxxxxxxxx has had no activity for Betfred over the past 4 months. We would therefore like to close this account. If we do not hear back from you before the 21/09/2017 we will assume that you are happy with this decision and will inactivate your account for you.

    Please contact us straight away if you would like to discuss this further or are going to actively promote the Betfred brand via this account in the coming weeks. Email [email protected] or call +44 (0) 161 672 7777.

    Kind Regards,
    The ActiveWins Team

    So to our numbers. We have given Betfred 5 new registrations this year and 16 new registrations for Totesport, (including 2 new for this month). Seems a bit ruff to close our affiliate account for that? IMO that is not that bad numbers but of course, we are not goal.com or a similar site...I have emailed our affiliate account manager and wait for their reply. Any opinions?

  2. The Following User Says Thank You to bookmakers2u For This Useful Post:

    matthewt (17 January 2019)
  3. 19 September 2017, 2:11 am #2
    Triple7 is offline Private Member
    Join Date
    January 2015
    Posts
    2,887
    Thanks
    2,067
    Thanked 2,471 Times in 1,341 Posts

    Default

    What a disgrace to abuse "compliance" for closing accounts. I don't think there's any UKGC-obligation about the amount of live exposure...

    Also the tone...

  4. The Following User Says Thank You to Triple7 For This Useful Post:

    matthewt (17 January 2019)
  5. 21 June 2018, 7:07 am #3
    bookmakers2u's Avatar
    bookmakers2u is offline Public Member
    Join Date
    June 2010
    Posts
    129
    Thanks
    88
    Thanked 34 Times in 31 Posts

    Default

    UPDATED

    Everything is sorted out and our ActiveWins account has been re-opened. Since we work from a country outside the UK, we also had to get our IP address white-listed to promote them better. That is sorted out too. Thanks!

  6. The Following 2 Users Say Thank You to bookmakers2u For This Useful Post:

    Cash Bonus (21 June 2018), matthewt (17 January 2019)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules