Hi Everyone, I would just like to see what you all think of my recent experience with Ladbrokes Partners, all opinions are welcome.
About 12 months ago The Ladbrokes guys sent over a Link for 20 Free Spins, so I put i advertised it on my website and social media, when you clicked on the link it went to a Ladbrokes landing page telling the customer to put 20FREESPINS promo code in, sounds simple.
My girlfriend who is a seperate affiliate and website got the same deal 20 Free Spins link going to a Landling page telling cutomer to put in the 20FREESPINS promo code
In April i personally recommended a friend to sign up to ladbrokes casino, signed up through the link at my website, they entered promo code - the next day I contacted Ladbrokes as the player did not track, they said It was tracked to another affiliate
The manager at Ladbrokes has just confirmed to me in writing that the 20FREESPINS promo code is for another affiliate, I dont understand why were we 2 seperate affiliates given the landing page with another affiliates promo code on it and my account manager confirmed a promo code out does a tracking link.
The main manager said he was investigating and would get back to me but that was 2 weeks ago.
What do you all think of that, do you think its an innocent mistake for it to happen twice, or is there something else going on, is there anyone high up at Ladbrokes i can complain too or even go to the office of fair trading or should i just stop promoting learn a lesson and move on