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  1. #1
    wassss's Avatar
    wassss is offline New Member
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    Unhappy I dont get payment and no one reply to my emails

    Hi All,
    Im used to get my earning commission in my Neteller account in time but I got a big negative balance that take me about 1 year to cover and now when Im in positive and have payment ready to withdraw, it's always delayed for the next week.
    I tried to contact them many time by email ([email protected]) but no one reply, I dont know if because of holidays or support service become too busy and take long to respond. If any 1xbet representative here could help me or if there is other way to contact them. Thanks

  2. #2
    universal4's Avatar
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    Have you tried any of the contacts listed here?
    https://www.dietistaktuellt.com/affiliate-program/1xbet-partners

    Will make 1xbet aware of this so someone should reach out.

    Rick
    Universal4

  3. #3
    wassss's Avatar
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    Quote Originally Posted by universal4 View Post
    Have you tried any of the contacts listed here?
    https://www.dietistaktuellt.com/affiliate-program/1xbet-partners

    Will make 1xbet aware of this so someone should reach out.

    Rick
    Universal4

    I only contacted them by e-mail and through contact form in partner website, used to get reply in less 48hours but now 1 week passed and no one replied to me even after some reminders

  4. #4
    universal4's Avatar
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    I have sent you an email with more information.

    Rick
    Universal4

  5. #5
    Ashley Clark's Avatar
    Ashley Clark is offline Sponsor Affiliate Program
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    Hello!

    Thank you for bringing our attention to your case. Would you please provide your affiliate ID and your email so we could look into that more thoroughly for you?

    Best regards,
    Ashley from the 1xBet Team

  6. #6
    wassss's Avatar
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    done in pm

  7. #7
    Ashley Clark's Avatar
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    Dear wassss,

    Thank you very much for the information provided! As we can see, there's an active correspondence between you and the aforementioned email going on right now, with the latest answer provided to you as recently as yesterday, August 24th. If there's anything more that we can help you with, feel free to DM us the details

    Best regards,
    Ashley from the 1xBet Team

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