Is it fair to close my account for this...

**Daniel Soulsby** · 29 June 2015, 4:12 pm

I am interested to know what other affiliates think about this. And also what betvictor has to say.

my account has been closed and all commissions withheld after it was closed for this reason:

"2.16 Continued Promotion
BetVictor reserve the right to adjust affiliate commissions and/or close accounts that are not continually and actively promoting BetVictor.
BetVictor also reserves the right to close affiliates accounts and withhold initial commissions pertaining to affiliates that have not referred a minimum of one depositing player per calendar month; and/or accounts that are only linked to a single active player.
3.5 Inactive Accounts
BetVictor reserves the right to withhold commission and close any affiliate account deemed to be inactive for a period of 3 months or more. Decisions on inactivity are made at the discretion of the BetVictor Affiliates team but will be influenced by last login date, number of clicks, impressions and referrals."

I had a serious rsi work injury recently which has effected how much I can work but the promotion of bet victor on my sites has not decreased in anyway, they still have prominent positions on my sites as you can see.

casinobrowser.co.uk and bookmakerreviews.co.uk still gives them prominent positions as I haven't had time to update them, and has done for ages. I remember the account was getting over 100 clicks s month but very few new players. It was making about ?k per year comms so no biggy. It's the principle of this I'm not happy with and that it seems they could do it to ANY affiliate at any time without notice.

I was never informed they thought my account was "inactive" or I could have sent an email to my 20k database to get a few players. They just closed my account with zero notice and said the decision is final.

So what do other affiliates think of bet victors actions here? Also if bet victor can explain why this is fair and why they treat their affiliates like this? Ie cutting them off without notice or trying to resolve things and withholding all future commissions from existing players.

all the best

Daniel

**sweetbet** · 29 June 2015, 4:21 pm

They don't have a very good reputation in the industry.

xhttps://www.casinomeister.com/forums/showthread.php?t=67600
xhttps://www.casinolistings.com/casinos/betvictor-casino-review

**Daniel Soulsby** · 29 June 2015, 4:32 pm

Hmm, wish I'd known lol, maybe I should send an email to my 20k players telling them of my experience. Surely if they can do this to affiliates they can also do it to players ie, close their account for vague "broken t&c's" reasons and with hold winnings...

**JackTenSuited** · 29 June 2015, 5:31 pm

Originally Posted by Daniel Soulsby

Hmm, wish I'd known lol, maybe I should send an email to my 20k players telling them of my experience. Surely if they can do this to affiliates they can also do it to players ie, close their account for vague "broken t&c's" reasons and with hold winnings...

I would, espcially if you rank for any betvictor related terms make it known why you no longer promote them....

**xecutable** · 29 June 2015, 7:18 pm

They'd close it on any technicality to be honest. Four maybe five years ago, they asked me if I had a 2nd website, and I replied with a no. I had forgotten, I was doing a project with someone else, and we used the same account for mostly testing purposes. A few hours later, the good guy I am, wrote to them that indeed I do "have" kinda a 2nd website.

Got some weird attitude from the guy and he informed me the account will be closed due to breach of contract.

Anyways this is why promoting brands that have that "keep promoting or don't get paid" term are extremely annoying as sometimes LIFE happens, and you have to pause whatever is that you do for a while.

**Daniel Soulsby** · 30 June 2015, 6:17 am

Thanks for sharing guys. I'm amazed that a gambling company this big would risk ruining its reputation with the entire affiliate community and possibly a lot of players as well over stuff like this!

I'm guessing unless this came from Mr Chandler himself I won't be the only one that ends up being dismissed from bet victor- if I owned bet victor id be looking to dismiss whoever dicided to treat their affiliates like this!

**MMM** · 30 June 2015, 7:48 am

Btw, have you tried contacting them? the affiliate marketing director maybe? the chances are slim but still worth a shot.

**Daniel Soulsby** · 30 June 2015, 8:27 am

Thanks but I did politely contact them to tell them my curcumstances and ask for one more chance to perform better since I didn't even know there was a problem.

The answer came back back that the decision was not made lightly and is final.

I only made this public after they said that, unlike my experience with victors affiliates, I try to resolve things with my affiliated companies directly before I take action like this.

**JackTenSuited** · 30 June 2015, 8:50 am

Honestly, your better of without them. You shouldn't be blackmailed in to promoting them. Imagine if you were making more than ?k per year with them, what about 10k? or 100k? and then they decided pull the plug? better to find out now in my opinion.

**justbookies** · 30 June 2015, 9:54 am

Originally Posted by Daniel Soulsby

I'm guessing unless this came from Mr Chandler himself I won't be the only one that ends up being dismissed from bet victor- if I owned bet victor id be looking to dismiss whoever dicided to treat their affiliates like this!

Michael Tabor owns BetVictor now, having bought out chandler.

Treating smaller affiliates like this will make bigger affiliates nervous.

**Daniel Soulsby** · 30 June 2015, 10:34 am

Originally Posted by JackTenSuited

Honestly, your better of without them. You shouldn't be blackmailed in to promoting them. Imagine if you were making more than ?k per year with them, what about 10k? or 100k? and then they decided pull the plug? better to find out now in my opinion.

True, I'm very glad I haven't sent them a lot of players, I do have other accounts that have 1000's of players making a lot more in comms So I can imagine what that would be like!

**RacingJim** · 30 June 2015, 3:20 pm

Same situation happened to me and quite a lot of other affiliates if you browse this section on here.

During the time I promoted them I noticed:

- Very low click thru to signup percentage i.e. neeeded a ton of clicks to get a single signup compared to pretty much all my other programs
- very low earnings from the signups I did get (Maybe 200-300 signups in a 12 month period made me literally a few hundred quid)
- Then they have the bollocks to drop me without notice when I was still sending active signups (I think one of my players dropped a ?2k acca - so what).

I just mark these guys down as totally rogue, one of the worst in the industry. They seem to be looking for any excuse to close accounts, but only once you've sent them a few hundred players and literally received peanuts commissions from them. Dodgy as it gets.

**Daniel Soulsby** · 1 July 2015, 4:09 pm

This issue, for me at least, has now been resolved and very quickly as well.

Victors affiliates are reinstating my account for a 3 - 6 month trial to perform better which I find fair. My performance has been very poor over the last couple of years especially, with this brand. Now I need to work on getting some new players and if that doesn't work maybe victors affiliates isn't the best thing for my traffic and players.

Cheers

Daniel

**justbookies** · 1 July 2015, 4:18 pm

I think you would be in a minority of people who found that fair. Your account should be open, end of story.

**xecutable** · 1 July 2015, 4:19 pm

The decision is yours, however it doesn't just weave their poor terms and attitude. Your account doesn't really cost them anything, despite what they tell you.

If you are eager to work with them, by all means do so. Hope you don't come here 3 months later posting the same thing, as it's very likely to occur. Fool me once, shame on you, fool me twice shame on me, is what they say.

If I were you, and this is only my opinion, I would concentrate my efforts on someone with better reputation, that will never have to make you write on the forums.

**Daniel Soulsby** · 1 July 2015, 4:42 pm

Hi exutable

yes, I read your original post so I'm aware of your opinion, and I agree with you on some points. But like I said in my posts, the issue with me was mainly the no notice or trying to resolve things. Now they've given me notice (3 - 6 months) and tried to resolve things. The issues, for me at least has been resolved so I'm obviously not coming back.

Cheers

Daniel

**justbookies** · 1 July 2015, 4:47 pm

Problem is Dan, if all affiliates settled for unfair compromises and thought having an affiliate account should only be on certain conditions then it would become the norm and the whole industry would be wrecked.

**xecutable** · 1 July 2015, 4:47 pm

I was just giving you a piece of advice not to get lured by anything they promise you that's all. Sorry if it came out rude or nosy.

**JackTenSuited** · 1 July 2015, 5:00 pm

Originally Posted by Daniel Soulsby

This issue, for me at least, has now been resolved and very quickly as well.

Victors affiliates are reinstating my account for a 3 - 6 month trial to perform better which I find fair. My performance has been very poor over the last couple of years especially, with this brand. Now I need to work on getting some new players and if that doesn't work maybe victors affiliates isn't the best thing for my traffic and players.

Cheers

Daniel

Obviously it's you choice, but say you start earning with them again and you start earning ?0k/month with them, but for whatever reason, say you lose all your traffic and are no longer able to send any more signups to betvictor, do you think they are going to continue paying you for your existing players?

I don't understand why you would want to work for a program when they've show theit true colours, plenty of other programs pay you for life!

**Daniel Soulsby** · 1 July 2015, 5:13 pm

The way I see it, I'll try a few things with my newsletter see if I can get a few players for them and other operators, if that doesn't work for them and they want to cancel my account I guess that's their decision, if that's how they want to run their business. I may not agree with it, but it's their business so it's their choice I guess,

I also want to start ppc advertising to get more data so if bet victors not working on the emails for me they're only going to be small account for me at least in the near future.

Like I said in my original post it's no biggy. If it doesn't work I can concentrate more on other brands, so I win either way (y)

Cheers

Daniel

Right, I'm logging off now. I'm aware that some people disagree with me or my actions, but I'm going to give them another chance since they gave me one, and try and keep the account. I feel I have explained myself now and any more would just be repeating points I have already made.

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