error when click on c planet banners?

**Puma** · 21 August 2009, 2:10 pm

Often in the past week I have been clicking on my c planet casino banners only to notice the following error. When i click the try again button it does bring me to the page but after checking the stats, it doesnt register the click. So it appears that cplanet is getting visitors without giving the credit to the affiliate. I tested it on many affiliates sites and the same issue occurred. So its not just me. Please work on getting this issue resolved so I dont have to replace your banners on my site.

Connection Interrupted

The connection to the server was reset while the page was loading.

The network link was interrupted while negotiating a connection. Please try again.

**Engineer** · 21 August 2009, 2:12 pm

I've been seeing this, too. Hopefully they will fix it soon.

**Chips** · 22 August 2009, 10:32 am

Getting it too, the rext links are working though, I guess using the text link on the banners is the quick fix.

**Rushmore Ben** · 23 August 2009, 6:47 am

Hi,

Over the last few weeks Cherry Red has been hit by massive DDOS attacks intermittently.

All traffic is filtered through a online security company, due to the attacks filters have been raised, as such if the server deems the traffic to be from a risk country a temporary error was added, on reload players do get through to the casino though.

The issue has been solved now and should not happen again.
Sorry for any inconvenience caused.

Regards

Ben

Originally Posted by pumacat

Often in the past week I have been clicking on my c planet casino banners only to notice the following error. When i click the try again button it does bring me to the page but after checking the stats, it doesnt register the click. So it appears that cplanet is getting visitors without giving the credit to the affiliate. I tested it on many affiliates sites and the same issue occurred. So its not just me. Please work on getting this issue resolved so I dont have to replace your banners on my site.

**Nandakishore** · 23 August 2009, 8:09 am

Does it mean that if clicks came from the risk countries, they got lost? And what about the other c-planet brands?

**Rushmore Ben** · 23 August 2009, 8:21 am

Hi,

The problem was with Cherry Red.

and as the message reads , "please try again" all those people who clicked again went through to the site.

Connection Interrupted

"The connection to the server was reset while the page was loading.

The network link was interrupted while negotiating a connection. Please try again. "

Regards
Ben

Originally Posted by Nandakishore

Does it mean that if clicks came from the risk countries, they got lost? And what about the other c-planet brands?

**Puma** · 23 August 2009, 11:12 am

Thanks Ben for looking into this for us

**universal4** · 23 August 2009, 12:06 pm

Thanks Ben.

Was a source ever identified?

If so, was this information shared with outer groups?

I would just hate to see the attackers just move on to other groups.

Rick
Universal4

**Rushmore Ben** · 24 August 2009, 4:21 am

Hi Believe that it is very difficult to source all of these attacks, but the Internet security companies work closely with each other and share information, I believe that these attackers where from eastern Europe and Russia and they not only hit us but other non gaming entities as well.

This is not the first time this has happened and we have been sent ransom notes in the past asking for protection money to prevent such attacks.

We spend tens of thousands of dollars each month protecting ourselves rather than giving into these cyber criminals.

Regards

Ben

Originally Posted by universal4

Thanks Ben.

Was a source ever identified?

If so, was this information shared with outer groups?

I would just hate to see the attackers just move on to other groups.

Rick
Universal4

**universal4** · 24 August 2009, 11:13 am

I understand Ben, I have worked directly with groups that recieved such ransom demands in the past.

Rick
Universal4

**Puma** · 6 September 2009, 11:24 am

The connection was reset

They are happening again Sept 6 2009 - 12:30pm est

The connection to the server was reset while the page was loading.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

**Nandakishore** · 6 September 2009, 3:22 pm

I just checked and had no problem. Sep 06, 10:20 pm CET

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