Email Warning From Bank RE: Gambling Activity

**newcustomeroffer** · 15 August 2024, 9:16 am

Not that I'm a particularly big gambler but I do have a specific current account that I have used for a few gambling transactions over the past few weeks and months. Nothing substantial, in the 3 figures bracket in total I'd say.

Got an email from the bank today which begins:

Dear
We’re getting in touch because your recent gambling activity has been high

If you feel that gambling is having a negative impact on you, support is available.

Then goes into ways to block gambling transactions etc. Must say I was a little taken aback by it all, it's not something I've seen as part of the affordability checks plans so I'm assuming it must be a proactive measure by the bank.

Anyone else had this kind of thing? Thoughts on it being good/bad/intrusive etc?

**gm2891** · 15 August 2024, 9:27 am

Is it HSBC? They seem very sensitive. Once they blocked me from buying chips in a real casino for 1k.

**newcustomeroffer** · 15 August 2024, 9:34 am

Originally Posted by gm2891

Is it HSBC? They seem very sensitive. Once they blocked me from buying chips in a real casino for 1k.

No, it was Santander. They haven't actually stopped any transactions for me (yet) but I wouldn't be surprised at some point.

**DaftDog** · 16 August 2024, 3:25 am

Originally Posted by gm2891

Is it HSBC? They seem very sensitive. Once they blocked me from buying chips in a real casino for 1k.

Lol, I doubt it. HSBC were bust for laundering drug cartel money a few years ago.

**Madz** · 16 August 2024, 7:42 am

Originally Posted by gm2891

Is it HSBC? They seem very sensitive. Once they blocked me from buying chips in a real casino for 1k.

Yeah, they dont seem to mind laundering billions for Iran, Sudan and any other countries on the sanctioned lists, but God forbid you gamble with your own money!

https://www.learnsignal.com/blog/hsbc-money-laundering/

**NoDepositCasinos** · 17 August 2024, 9:52 pm

Originally Posted by newcustomeroffer

Not that I'm a particularly big gambler but I do have a specific current account that I have used for a few gambling transactions over the past few weeks and months. Nothing substantial, in the 3 figures bracket in total I'd say.

Got an email from the bank today which begins:

Then goes into ways to block gambling transactions etc. Must say I was a little taken aback by it all, it's not something I've seen as part of the affordability checks plans so I'm assuming it must be a proactive measure by the bank.

Anyone else had this kind of thing? Thoughts on it being good/bad/intrusive etc?

I've never received that type of email (though, to be honest, I don't gamble often), but I have mixed feelings about it. On one hand, the language is kind and it's a good gesture to offer options, but on the other hand, receiving a message that says "your recent gambling activity" would make me feel watched and judged by some unknown standard.

In short, I think it's a well-intentioned gesture, but the bank shouldn't be commenting on my personal activities as long as they're legal.

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