Just to update.
We recently acquired an affiliate site and discovered that AFFmore hasn't paid their commission since APR 2022!!! (not a typo) Total is about 6K, so not just peanuts. Brands were removed some time ago, thus only ongoing RS.
Naturally, I got onto the case and sent off an email, together with a new invoice since the company name was changed after the acquisition. FYI, we acquired any and all outstanding commissions.
This was the response:
Thank you for your email. As you know, we recently made changes to the affiliate program, and we are in the process of conducting a review of outstanding affiliate balances. Under Section 5.1.7 of the Affmore Affiliate Program Terms and Conditions, we have 180 days to complete this review and will update you on your outstanding balance upon completion. Thank you for your patience.
So, I tried to check that term and it turns out they no longer have T&Cs on the AFFmore website. IIRC, legally that means they cannot enforce the term, although I am not sure. They also locked the AFF account now, so can't check much anymore
Plus, some of the commission was invoiced in 2022 and 2023 by the old company and AFFmore never disputed those invoices, thus in my view, they are fully payable and cannot be part of an audit/review.