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11 April 2014, 3:19 am
#21
Hi all,
We are busy looking into if there is an error from our side with regards to the comms going out. We are very sorry to hear that some of you have not received our emails. Any one who has commented in this forum has been marked to receive all Fortune Affiliates communication going forward. Will keep you posted.
Best Regards,
Fortune Affiliates
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The Following User Says Thank You to Fortune Affiliates For This Useful Post:
Bonus Paradise (11 April 2014)
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11 April 2014, 10:01 am
#22
Received the following email today twice
Hi Marina,
Our affiliate system is currently being upgraded, and you will soon be able to enjoy all the benefits that it will provide.
During the migration period, you will be unable to access historical reports. The reports will be available again on 18 April 2014, once the last payments have been finalised with the use of the old system. If you require reports during this period, you can contact your Account Manager or [email protected].
Please note that if you would like to view your March reports on the current system, you should do so by 1 April 2014.
We ask for your patience during this period as our aim is to ensure that the migration process is as effortless as possible!
The Fortune Affiliates Team
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15 April 2014, 3:45 am
#23
Hi All,
We do apologize to those of you that did not receive the above posted communications from us. We have now identified a problem that has affected a minor portion of our base. The issue has been rectified and anyone who has not opted out of our communications will be receiving comms from Fortune Affiliates going forward. We do apologize for the mistake.
If you are looking for more information on the new site and system manuals are available on our blog www.fortuneaffiliates.com/blog a reporting manual will be added shortly. If you need further assistance please contact us at [email protected]
Best Regards,
Fortune Affiliates
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15 April 2014, 3:48 am
#24
Hi All,
Also apologies for your having received the comms twice, seems there still are a few bugs to sort our, but we are working on it so please bear with us for a little longer.
Best Regards,
Fortune Affiliates
Last edited by Fortune Affiliates; 15 April 2014 at 4:32 am.
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19 April 2014, 10:46 am
#25
we pride ourselves on our affiliate service. We will not love you and leave you - we will be by your side 4 ever.
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