Can't login to the new affiliate site

**torrescarlos** · 23 November 2021, 9:11 am

Loggin doesn't work, bet365 afilliate link is redirecting me to the new bet365 partners site. But the login is not working. Anyone here from Bet365 ? Can you check please?

**torrescarlos** · 23 November 2021, 12:32 pm

Is anyone having the problem? Please try to loggin

**baldidiot** · 23 November 2021, 12:33 pm

Working fine for me

**iso2009** · 23 November 2021, 1:00 pm

Working fine for me, however... how can I put this in a way to not offend someone at bet365... can we use the older (legacy) version?

Anyone thinking the old one was much better?

**torrescarlos** · 23 November 2021, 2:37 pm

Originally Posted by baldidiot

Working fine for me

It was from my browser, is ok now. Thank you !

**van** · 24 November 2021, 2:55 am

Originally Posted by torrescarlos

It was from my browser, is ok now. Thank you !

Which browser works? How to solve the login problem?

**JoshuaK** · 24 November 2021, 5:18 am

Hi all,

Apologies if you are having trouble accessing your accounts on our new bet365 Partner platform. We would encourage all partners with these issues to get in contact with their Marketing Managers who would be happy to assist in resolving this. Alternatively, you can send an email to [email protected] detailing the issue and someone will be in touch to assist you.

Thanks,

Josh

**iso2009** · 24 November 2021, 5:49 am

Joshua, I have no problems logging in, but I think it will be nice to keep the old interface available for people who used it for over 14 years. The old one has its issues (no breakdown for players/countries for example), but the new one doesn't solve them. It just adds a bad user experience.
No offence to the people who worked on it, it's just an idea. In the end, we all can adapt to a new environment whether is good or bad.

**van** · 24 November 2021, 6:28 am

Originally Posted by JoshuaK

Hi all,

Apologies if you are having trouble accessing your accounts on our new bet365 Partner platform. We would encourage all partners with these issues to get in contact with their Marketing Managers who would be happy to assist in resolving this. Alternatively, you can send an email to [email protected] detailing the issue and someone will be in touch to assist you.

Thanks,

Josh

Please check your private message

**JoshuaK** · 25 November 2021, 5:01 am

Originally Posted by iso2009

Joshua, I have no problems logging in, but I think it will be nice to keep the old interface available for people who used it for over 14 years. The old one has its issues (no breakdown for players/countries for example), but the new one doesn't solve them. It just adds a bad user experience.
No offence to the people who worked on it, it's just an idea. In the end, we all can adapt to a new environment whether is good or bad.

Hi iso2009,

Thank you for raising this, as always the team appreciate open feedback and we will be working on bringing more advancements to the system in the coming months. We have looked to minimise issues ahead of transitioning to the new site/platform and we hope to receive further constructive suggestions from all of our partners. If you require anything additional in the meantime please send us a direct email either via your Marketing Manager or the support mailbox for our consideration.

Thanks,

Josh

**iso2009** · 3 January 2022, 12:07 pm

Just dropped in to say congrats to the bet365 team for updating/reshaping the new affiliate interface. Now it is better than before

**noyon92** · 3 January 2022, 2:32 pm

hello am new here so i have question, please help me, so my question is 12 days ago i applied bet365 but they do not any reply for my email, so help me to bet365 manager

**universal4** · 20 January 2022, 4:51 pm

Originally Posted by noyon92

hello am new here so i have question, please help me, so my question is 12 days ago i applied bet365 but they do not any reply for my email, so help me to bet365 manager

I have sent Josh a note to follow up with you.

The best thing you can do is send an email to [email protected]
Be sure to list the details you used to sign up.

Rick
Universal4

**Gareth_K** · 21 January 2022, 3:33 am

Originally Posted by noyon92

hello am new here so i have question, please help me, so my question is 12 days ago i applied bet365 but they do not any reply for my email, so help me to bet365 manager

Hi Noyon92,

Can you please reach out to me direct and I'd be happy to help provide you support on your application.

[email protected]

Thanks
Gareth

**Stepan** · 8 August 2022, 6:14 am

Hi all!
With whom can I discuss the start of work?
Do you have Skype contacts?

**universal4** · 10 August 2022, 5:27 pm

With your permission I have forwarded your contact details to Hannah requesting someone from their team to get in contact with you.

Rick
Universal4

**bookmakers2u** · 15 August 2022, 6:49 am

No problem logging in to the new bet365 affiliate site, however, we have had problems getting clicks (we should have) and I don't know why or if we coded them wrong? We have tried different codes. Any help is appreciated!

example 1
https://www.bet365.com/olp/open-acco...e=365_XXXXXXXX (Clicks don't appear in the stats report)

example 2
https://imstore.bet365affiliates.com...3&LNG=1&DID=27 (Clicks don't appear in the stats report)

**JoshuaK** · 15 August 2022, 7:02 am

Hi bookmakers2u,

Can you please send me an email concerning this to the below email address, then I can look into this for you in a bit more detail.

[email protected]

Thanks,

Josh

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