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  1. #1
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    Default Brango/Extreme down for you?

    My Brango/Extreme backends are refusing to load and my affy links are timing out with a runtime error and "Server Error in '/' Application."

    All was fine last night so this is new. Just checking it's not just me. Could well be an RTG issue.

    ETA: starting to look like it is indeed an RTG issue, as is usually the case. My Mainstreet links are working and I can log into their backend but reporting is broken and can crash you out of the system. Usual RTG stuff, unless I'm mistaken.
    Last edited by FictionNet; 14 August 2019 at 6:44 am.

  2. #2
    Simon Casino Extreme is offline Sponsor Affiliate Program
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    Hello,

    Thank you for keeping us posted an all issues you have with our software and platforms.
    Only this way can we continue to improve and move forward to the better service.

    We sorry for the inconvenience this is causing you.

    Could you please provide me with the links you are using as well as all sites and places you are using them, so we can do in-depth testing.

    You can send all the details to [email protected]. I will review and get back with result ASAP

    Once again we are sorry for the inconvenience this has caused and we will work as fast as possible to remove any issues if they are found

    Thank you for supporting our brands.

    Kind Regards
    Simon

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    FictionNet (14 August 2019), universal4 (14 August 2019)

  4. #3
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    Hi, Simon - I think I provided all the info you need It's your main login and any aff links that are failing. No worries - Mikey is now aware and corresponding with me re. this at the moment.

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    universal4 (14 August 2019)

  6. #4
    Simon Casino Extreme is offline Sponsor Affiliate Program
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    Hi,

    Sound like you have a plan

    Please keep my contact if you need any further assistance from me

    Kind Regards
    Simon

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    Default

    Update as requested by Mike. The below is my own text.

    The affy backend is back up and running (I can log in and run reports) but affy links to Brango (and, I asssume, Extreme) are still down.

    ie. https://casinobrango.com/brango_us.ph...=59&bannerID=0 - gives me the following:

    - - -
    Server Error in '/' Application.
    Runtime Error
    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".


    <!-- Web.Config Configuration File -->

    "<configuration>
    <system.web>
    <customErrors mode="Off"/>
    </system.web>
    </configuration>"

    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

  8. #6
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    Quote Originally Posted by FictionNet View Post
    My Brango/Extreme backends are refusing to load and my affy links are timing out with a runtime error and "Server Error in '/' Application."

    All was fine last night so this is new. Just checking it's not just me. Could well be an RTG issue.

    ETA: starting to look like it is indeed an RTG issue, as is usually the case. My Mainstreet links are working and I can log into their backend but reporting is broken and can crash you out of the system. Usual RTG stuff, unless I'm mistaken.
    Hello Sir

    I just checked and worked for me .

    Could you please double check .
    Kind regards
    Ivan
    Operational Manager
    Email : [email protected]
    Skype: casino.extreme
    www.casinoextreme.eu
    www.casinobrango.com
    www.casinoadrenaline.com


  9. #7
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    Quote Originally Posted by Casino Extreme View Post
    Hello Sir

    I just checked and worked for me .

    Could you please double check .
    Thanks. Seems to be an OS/Browser combination issue. Working on tests here via multiple set-ups.

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    Any Firefox users, please test this and let me know your OS and FF version. If anyone has an XP set-up lying around with Firefox, I'd particularly appreciate a test with that.

  11. #9
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    Whatever was playing up, seems to be fixed. All links working on all tested OS/Browser combo's.

  12. #10
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    I tried the link fiction

    It landed me at the casino home page
    It set two cookies, one named for the parent domain and one named for download.casinobrango

    Both cookies were time stamped less than a minute from the click

    I had not visited casinobrango previously so I could not verify of the cookie was over-written.

    I used Firefox on windows 10

    Rick
    Universal4

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  14. #11
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    Brango (backend and website) has been down since at least yesterday - waiting for a reply from Mikey. Extreme seems fine but Brango shows:


    Error code 20

    The proxy failed to connect to the web server, due to TCP connection timeout.
    2019-10-28 06:02:29 UTC

    Your IPx
    |Proxy Ix(ID 10315-100)
    Origin Server IPX.X.X.51

  15. #12
    Simon Casino Extreme is offline Sponsor Affiliate Program
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    Hello FictionNet

    Thank you for reporting this.

    This is strange, thank you for the screen shot.

    I will work on this and report back to you with our findings.

    Kind Regards
    Simon

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